Autodialer software is typically used for cold calling by companies whose operations revolve around sales generation. We took an in-depth view at a range of auto dialer software and shortlisted the top five based on features including price, call routing…
Top 5 Auto Dialer Software Picks for 2020
An oft-quoted phrase goes as “if it ain’t broke, don’t fix it at least once”. In the fast-paced world of today, where every new second brings forth a new scientific revelation, it is virtually impossible for anything to stay untouched…
5 Tips on How to Pick the Most Suitable Autodialer for Your Business
Autodialer has become the quintessential necessity for call centers if they are looking for really juicing out their sales, support and marketing teams. Widely used in areas of customer retention and lead generation, autodialer software allows call centers to improve…
Only 60% VoIP Providers In TIO Scheme
The Voice over IP telephony industry risks a regulatory clampdown if service providers continue to avoid participating in the Telecommunications Industry Ombudsman scheme. Tear-away growth in the broadband phone service provider industry, where unstable start-ups can appear and disappear within…
VoIP Services is becoming illegal
It’s well known that some countries (usually with government-owned telcos) are not at all enthusiastic about the VoIP system undercutting their telco monopolies. We’ve heard more than a few stories about VoIP bans in some countries. However, it still is fairly…
Gartner Slams Skype Again [2/2]
Concerned at the potential network security risks, Orans goes on to advise businesses to assess the risk of allowing Skype on their network and then “take appropriate action”. “The most secure option is to block Skype traffic completely,” he concludes,…
Facebook Gets New VoIP App
A new Facebook application called Phone-Me-Now allows Facebook members to place free calls from their friends’ Facebook profile pages, without revealing either party’s caller ID. The company, Ifbyphone, was offering the first 1,000 accounts 100 free minutes per month to…
How ACMA Plans To Regulate VoIP
The Australian Communications and Media Authority (ACMA) is planning to take a new approach to deal with the regulation of VoIP service providers.
That Terrifying Security Hole in Microsoft Skype
Microsoft has poured a basin of cold water on individuals going ballistic over an as far as anyone knows unfixable security defect in Skype. The infosec world was atwitter this week over feelings of trepidation and features of a dreadful…
Aspect Gets New Marketing Specialist
Contact Center software company, Aspect Software, has appointed a new Regional Marketing Director for the Asia Pacific and the Middle East. Steven Tan will be responsible for “developing and executing the company’s regional marketing strategy, driving market awareness of the…